At Sweat Simplified, we strive to ensure your satisfaction with every purchase. Our Refund and Returns Policy is designed to provide clarity on the processes involved in case you need to return a product.

1. Eligibility for Returns:

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
• Returns are typically accepted within 30 days of the purchase date.

2. Initiating a Return:

• To initiate a return, please contact our customer support team at support@sweatsimplified.com with your order number and reason for the return.
• Our customer support team will guide you through the return process and provide you with the necessary instructions.

3. Refund Process:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to the original method of payment within a reasonable timeframe.

4. Exchanges:

• We do not currently offer direct exchanges. If you wish to exchange an item, you will need to return the original item following our return process and place a new order for the desired item.

5. Non-Returnable Items:

• Certain items are non-returnable, including gift cards and downloadable software products.

6. Shipping Costs:

• Shipping costs are non-refundable unless the return is due to an error on our part.

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photos of the damaged product, and we will arrange for a replacement or refund.

8. Refund Status:

• If you haven’t received your refund within the expected timeframe, please check with your bank or credit card company. If the issue persists, contact us for assistance.

9. Changes to Refund and Returns Policy:

• We reserve the right to update or modify our Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us: If you have any questions or concerns about our Refund and Returns Policy, please contact us at support@sweatsimplified.com. By making a purchase on our website, you acknowledge that you have read, understood, and agreed to the terms of this Refund and Returns Policy. Thank you for choosing Sweat Simplified.